Bedroom Factory Reviews: Are They Good?


January 9, 2024

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Curious about bedroom factory reviews when hunting for a new mattress? A lot of folks reckon it's just about picking the right size, thinking the comfort layers are pretty much the same across the board.

But that's not really hitting the nail on the head. The layers in a mattress can vary a lot, depending on what you need, how you sleep, your preferred sleep position, and so on. To really nail down what firmness level is your best bet, you've got to check out a few different options.

This is where Bedroom Factory steps into the spotlight. They've become a go-to for heaps of sleepers, thanks to their diverse mattress range and other bedroom furniture. But as a relatively fresh face on the scene, do they live up to the hype? Can they really deliver mattresses that give you that blissful, sound sleep?

Time to dive into some bed factory reviews and see if Bedroom Factory is the dream-maker it promises to be.

Let's get to it!

Bed factory review

Benefits of Bedroom Factory

The Bedroom Factory is a family-owned business in Australia that specialises in making quality bedroom products, like bed frames, bed heads, bed bases and mattresses. Best of all, it has a large assortment of ready-made and customisable items to meet the needs of various customers. 

Bedroom Factory started operating in 2018 and has become highly popular quickly, thanks to its expert consultations and free fabric samples. Compared to other brands, consumers can choose from hand-crafted designs and premium-quality furniture to ensure their bedroom stands out. 

Moreover, the luxurious and stylish furniture comes with convenient storage options made from Australian timber for maximum durability.

You also get free metro delivery within 2-7 business days, although customisable charges might be extra. But particularly pleasing is the super king-size option, which gives it the edge over other brands.

Drawbacks of Bedroom Factory

Bedroom Factory has a 30-day refund policy, excluding shipping charges, but it does not apply to the company's range of mattresses and bedding. This leaves little margin for error, particularly when buying customised products, because the company won't take them back if you don't like the feel or comfort levels.

Another issue with ordering custom products is that they take longer to deliver, with many consumers complaining about the company's poor customer service. Despite repeated follow-ups and enquiries, there isn't enough proactive communication from the other hand regarding the expected time of delivery.

Bedroom Factory is improving communication, but they have failed to develop a suitable alternative. Consumers can use the chat bubble to request a call and lodge an inquiry; however, there's no prompt communication from the company.

Bedroom Factory vs Emma Sleep

Despite many good things about the Bedroom Factory, Emma mattresses are still the go-to choice for Australians. In fact, the Comfort Mattress from the brand was rated the Top Scoring product this year and last year by CHOICE, proving useful for most sleepers.

But what makes Emma mattresses superior to other options is the brand's fantastic customer support and bonus features. Emma usually delivers all products within 2-7 days, but in some cases, you get next-day delivery. 

Moreover, all mattresses come with a 100-night trial period, whereby you can use any products for the stipulated duration and return them if they don't deliver the best results. There is also a 10-year guarantee while returns are processed free of charge. 

From these points, it's clear that Bedroom Factory needs to improve its shipping and refund policy. Plus, there isn't enough information regarding certifications, while both brands have similar-sized options.

Bedroom Factory mattresses 

These are some popular mattresses offered by Bedroom Factory that are affordable compared to other mattress brands.

1. Black Bamboo

The Black Bamboo mattress is 34 cm thick and delivers medium-firm support, thanks to its Euro top padding, plush feel, high-density foam and bamboo knitted fabric. It even has an innovative coil system that ensures zonal support by hugging the body and relieving the pressure points.

2. Luxe Euro

This mattress also features Euro top padding, an independent coil system, and 5-zoned pocket springs. It's another excellent choice for people looking for a medium-firm option and has hypoallergenic materials to guarantee a healthy sleeping environment.

Best of all is the side handles for easy positioning and the knitted jacquard fabric, delivering a luxurious feel.

3. Premier Thick

While most options just have an independent coil system, the Premier Thick mattress also has a 6-working turn coil system. Moreover, the company uses state-of-the-art technology to create a high-density foam layer for superior support and maximum comfort. You can get it in both soft and medium-firm variants.

4. Ultra Sleep

The Ultra Sleep mattress has multiple support layers, proving suitable for various sleeping positions. Its independent coil system and 6-working turn coil system are supported by superior padding to cushion the body. And with the side handles, it becomes easier to position yourself just right!

Bedroom Factory Bed Frames

Apart from mattresses, Bedroom Factory is known for its range of exclusive furniture, like bed frames - some of which we have listed below.

1. Alek

The Alek bed frame is available in 5 sizes that you can customise by including cutouts. It comes with a 5-year warranty and delivers much-needed support, ideal for people who toss and turn. You can also choose from multiple upholstered fabrics for an elegant feel.

2. Apollo 

Apollo bed frames come in 4 sizes, among which is the super king variant and 7 customisable designs. It's perfect for bed heads that are 115 cm high and is backed by a 5-year warranty.

3. Archie

This is a gas-lift bed frame with an arched bed head to amplify the bedroom decor. Thanks to the added storage space, you can keep bed sheets, pillows, etc., close at hand. And although there are only 3 size options, consumers will like the multiple colours. 


Final Thoughts

There's much to like about the quality and range of products from Bedroom Factory, but they aren't as good as mattresses in a box. That's why the Emma Comfort Mattress would be the best option, considering it has a 100-night trial period and a 10-year warranty. 

This high-quality mattress-in-a-box option is made from premium-quality materials for superior comfort, with the foam layer adjusting to the sleeping styles of various sleepers. Moreover, the Airgocell temperature regulation feature maintains optimum body temperature throughout the year.

Just in terms of sound sleep, there's no looking beyond the Emma Comfort Mattress, while Bedroom Factory has more customisable options.