Updated
July 17, 2026
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The Emma Luxe ThermoSoft is Emma’s coolest-sleeping hybrid yet, built for warm Australian nights. It is the successor to the Emma Zero Gravity, and it layers graphite-infused ThermoSync foam and a PolarLuxe cool-touch cover over a 7-zone pocket-spring core, so heat is pulled away at every level while the springs keep you supported.
At 26cm and a medium-soft feel, it is aimed squarely at side and back sleepers who run hot and want a plush, contouring surface rather than a firm one. Emma inflates its RRP and then discounts almost permanently, so the number that matters is the sale price – a queen lands around $1,409 rather than its headline $2,839.
In this review we break down how the ThermoSoft is built, how it feels, what it costs across every size, and who should (and should not) buy it.
Sleep Society rating
Emma Luxe ThermoSoft ★★★★½ 4.5/5
Firmness: Medium-soft | Queen: $1,409 on sale (check current price) | Trial: 150 nights | Warranty: 10 years
How it scores
Quality and comfort are strong for a cooling hybrid at this price; value is excellent once you buy on Emma’s standing sale rather than at the inflated RRP; ease of use and perks are solid, held back only by a 10-year (not 15-year) warranty and regional delivery fees.
The bottom line
The Emma Luxe ThermoSoft is the mattress to buy if you sleep hot and want a plush, contouring hybrid rather than a firm one. Cooling is engineered into every layer, the 7-zone springs add support and airflow a pure-foam bed cannot, and the near-permanent 50% sale makes it genuinely good value. It is not for heavier or dedicated stomach sleepers who need a firm surface, and the warranty trails the best in the category, but for warm side and back sleepers it is an easy recommendation.
We assess every mattress on the same five criteria – quality, value, comfort, ease of use and perks – using the brand’s published construction, aggregated owner reviews from ProductReview.com.au and CHOICE, and hands-on assessment of the feel, cover and setup. We re-check pricing on Emma’s live page at each update because Emma’s discounts change often.
The ThermoSoft suits hot sleepers who want a soft, contouring feel and side and back sleepers who need pressure relief at the shoulders and hips. The graphite foam, cool-touch cover and airflow through the pocket springs make it one of our top picks for warm nights – see our best mattress for hot sleepers and side sleeper guides. Heavier sleepers and dedicated stomach sleepers who need a firmer surface are better served by a firmer bed like the Origin.
The Luxe ThermoSoft is a 26cm, seven-layer hybrid engineered so that cooling is built into every layer, not just the cover. From the top:
The foams are OEKO-TEX Standard 100 certified, so they are tested for harmful substances, and the mattress ships compressed in a box.
Origin Mattress
The Best Value for Money Hybrid Mattress In Australia → Origin Mattress
The ThermoSoft has a medium-soft, adaptive feel. The memory-foam layers cushion pressure points while the 7-zone springs stop you sinking too far, which suits side and back sleepers best. Heavier bodies and stomach sleepers who want a flat, firm surface will find it too plush.
The foam-encased pocket springs isolate movement well and the memory-foam comfort layers absorb the rest, so a restless partner is unlikely to wake you.
This is the ThermoSoft’s headline strength. The graphite ThermoSync foam, PolarLuxe cool-touch cover and airflow through the coil core work together to vent heat, and in testing the surface stayed around 31°C and never felt stuffy on a warm night.
There is a mild new-foam smell on unboxing that clears within a day in a ventilated room.
| Size | Dimensions (cm) | Sale price (from) |
|---|---|---|
| Single | 92 x 188 x 26 | $979 |
| King Single | 107 x 203 x 26 | $1,079 |
| Double | 138 x 188 x 26 | $1,329 |
| Queen | 153 x 203 x 26 | $1,409 |
| King | 183 x 203 x 26 | $1,589 |
Type: cooling hybrid · Firmness: medium-soft · Height: 26cm · Trial: 150 nights · Warranty: 10 years · Prices checked July 2026; these are Emma’s standing sale prices (around 50% off RRP), so confirm the current price before you buy. Not sold in Super King.
On Emma’s standing sale the ThermoSoft starts at $979 for a single and runs to $1,589 for a king, with a queen at $1,409 – roughly half the inflated RRP. That makes it strong value among cooling hybrids, but only at the sale price, which is almost always available. Never pay the headline figure; check the live price and wait for the discount, which is effectively permanent.
Emma ships free to many metropolitan areas within roughly 1–5 working days; regional postcodes pay a $79–$160 delivery fee and wait 5–10 working days. The mattress arrives compressed in a box; you slide it onto your base, cut the plastic and it expands within a few hours. Returns during the trial are free and Emma arranges collection, so you are not left disposing of a mattress yourself.
With a 10-year warranty and OEKO-TEX certified foams over a pocket-spring core, the ThermoSoft is built to last around the typical 7–10 year mattress lifespan. Rotating it head-to-toe every few months and using a mattress protector will keep the comfort layers in shape and protect the warranty.
Yes. Cooling is engineered into every layer – the PolarLuxe cool-touch cover, graphite ThermoSync foam and airflow through the pocket springs – and the surface stays cool to the touch and vents heat well on warm nights.
Yes. Its medium-soft, contouring feel cushions the shoulders and hips, which is what side sleepers need. Back sleepers are well supported too; stomach sleepers usually want something firmer.
No. Emma inflates the RRP and runs a near-permanent sale of around 50% off. The value is at the sale price, so always check the live price and buy on discount.
The ThermoSoft is the successor to the Zero Gravity, keeping the plush, pressure-relieving feel but adding the full graphite-and-cool-touch cooling stack for hot sleepers. See our Emma Zero Gravity review.
Still deciding? Start with our best mattress in Australia guide.
